I need to rant and after all, this is my Unashamed Diary, right? If I can't rant here where can I?
This is actually a review that I attempted to post online for Tiger Mini Storage located in Coweta, Oklahoma. Unfortunately, they only permit written reviews when followed with a four star rating or higher it seems. My one star shows up see:
but what I wrote isn't visible.I guess they think a review is only worth reading if it's glowing. I disagree, so here it is . . .
Unprofessional to say the least.
My mother has a unit and has received calls twice a month
about her payments. He calls well before she's due. I just went through my caller ID and this guy has called four times in the last month! It's to the point that we
refer to him as her stalker. He's seriously obsessed with getting payments.
My mom has been late once and when he called we went up and
paid it for her. We have not let her fall behind.
Last month she called and told him she would need to be late
and made arrangements with him. He seems to have forgotten as he's called
multiple times this month already.
When she made her account she gave two numbers hers and
mine. I have no clue why but he consistently calls mine. It;s bordering on
harassment.
Today he called.
I answered "Hello" and he said is this _____ ________ I said
no it's (my name).
He said "Well I want to talk to ______ ______!" with a
completely rude tone.
I said "Sorry, she's at work" (Where she usually is. Between
her hours and their limited time open it;s a wonder he s ever been paid at
all).
He said "I'm from Tiger Mini Storage and I m looking for
payment" .
I said "I'll let her know".
Then he got real sharp with me and said "Look, I've left
messages before and I don't hear back" (funny, we tried calling 5 minutes after
his harassing call and he'd closed up shop). "How do I know you even give the
message?"
I said "I guess you
don't. Okay, so let me get this right, you are calling my home calling me a
liar? I do give her messages, but I m not your creditor! If you want to talk to
her perhaps you should call her number instead of mine!
To which he said "You're quite the smart ass aren't you?" and
hung up.
Nice.
I called my husband immediately and asked him to go pay the jerk. He was only a block away. Guess
what? They were closed.
So how do you expect to run a storage unit when your office is only open when people are working?
It's simply impractical to think that people will leave their paying jobs to come make a payment.
Yes, they do have a drop box, but with such unprofessional business tactics who would consider leaving one there? Not me.
So yes, we are making room in the garage. Tiger Mini, you just lost a customer.
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